How long will it take to get my order?
All of our products listed in our store are in stock. We ship them out within 2 business days from our location in Florida, US. Please allow 3 to 7 business days for your delivery.
How do you ship?
We ship by UPS Ground on larger items and USPS on smaller items. Shipping is free on orders of $75 or more to US addresses. Once shipped we will forward your tracking number.
Can I return the product?
Yes, you can return your product(s) within 30 days of your delivery date, but we hope you won't:) Our return location is Bonsai & Bear, 6450 Aragon Way, Unit 108, Fort Myers, FL 33966. Please forward your return tracking number so that we can verify receipt of your return. You can send it to firstname.lastname@example.org.
We will issue your refund to the method of payment on your order within 5 business days. Please note that all items must be returned without damage and in "like new" condition to be eligible for a refund.